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IT Infrastructure – Service Operations

Polo Strategico Nazionale offers IT Infrastructure services to Administrations that require them, with advanced-level management of specific contracted infrastructure.

For example, these services can support the Public Administration in any management of middleware and/or application components that have been re-platformed or re-architected.

Polo Strategico Nazionale can also take charge (subject to evaluation) of activities such as: 

  • Monitoring
  • Infrastructure optimization
  • Capacity management
  • Operation management
  • Compliance management
  • Vulnerability & remediation 

For these IT Infrastructure services, teams consisting of a mix of professionals are created to meet the specific needs of each PA. 

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Microsoft and Linux operating systems

Polo Strategico Nazionale can support the System Management of Microsoft and Linux operating systems. In this case, a specialised team will handle the ordinary and extraordinary management of the physical and virtual servers. 

Specifically, the following activities will be carried out:

  • Creation and management of users and access to systems 
  • Checks to ensure that the Operating System functions correctly
  • System log management and verification of irregularities 
  • Management of system configuration files 
  • Level 2 problem management
  • System failure restore (from backup data) 
  • Application of patches/fixes